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Subscription Terms Template
Define how subscriptions renew, how billing works, and how cancellations are handled with this Subscription Terms Template.
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Subscription Terms Template
These Subscription Terms (the “Terms”) are provided by [Business Name] and are effective as of [Effective Date]. By purchasing or using a subscription, you agree to these Terms.
1. Subscription Plans
1.1 Plans. Available subscription plan(s): [Plan names].
1.2 Billing Cycle. ☐ Monthly ☐ Annual ☐ Other: [Cycle].
1.3 Features. Plan features are described at: [URL or location].
1.4 Eligibility. You must be at least 18 years old (or the age of majority in your location) to purchase.
2. Billing and Payments
2.1 Auto-Renewal. Subscriptions renew automatically unless canceled before the renewal date.
2.2 Charges. You authorize us to charge your payment method for recurring subscription fees, taxes, and any applicable add-ons.
2.3 Payment Timing. Billing occurs: ☐ At purchase ☐ At start of each billing period ☐ Other: [Timing].
2.4 Taxes. Taxes may apply based on location and may change as required by law.
2.5 Failed Payments. If payment fails, we may: retry charges, suspend access, or cancel the subscription after [__] days, as permitted by law.
3. Free Trials and Promotions (Optional)
3.1 Trial Period. Trial length: [__] days.
3.2 Trial Conversion. Unless canceled before the trial ends, the subscription converts to a paid plan and you will be charged.
3.3 Trial Limitations. Trials may be limited to one per customer/account.
4. Cancellations
4.1 How to Cancel. Cancel by: ☐ Account settings ☐ Email to [Support email] ☐ Other: [Method].
4.2 Effective Date of Cancellation. Cancellation takes effect:
☐ At the end of the current billing period (access continues)
☐ Immediately (access ends upon cancellation)
☐ Other: [Rule]
4.3 No Partial Period Refunds (Optional). ☐ Yes ☐ No. If yes: no prorated refunds for partial periods.
4.4 Confirmation. We will confirm cancellation by: ☐ Email ☐ Account notice ☐ Other: [Method].
5. Refunds and Credits
5.1 Refund Policy. Refunds are:
☐ Not offered (except where required by law)
☐ Offered within [] days of purchase if: [Conditions]
☐ Offered for annual plans within [] days, otherwise no refund
☐ Other: [Refund rules]
5.2 Chargebacks. If you file a chargeback without contacting us first, we may suspend support during investigation, as permitted by law.
6. Pricing Changes
6.1 Price Updates. We may change subscription prices with advance notice as required by law.
6.2 Notice Method. Notice will be provided by: ☐ Email ☐ Account notice ☐ Other: [Method].
6.3 Your Options. If you do not agree to the new price, you may cancel before the change takes effect.
7. Account and Acceptable Use (Optional)
7.1 Account Responsibility. You are responsible for maintaining account security and all activity under your account.
7.2 Prohibited Use. You may not use the service for unlawful purposes or prohibited activities listed in: [Acceptable Use Policy].
7.3 Service Changes. We may modify features, but will provide notice for material changes when appropriate.
8. Suspension and Termination
8.1 Suspension. We may suspend access for non-payment, suspected fraud, or misuse.
8.2 Termination. We may terminate accounts for material breach, as permitted by law.
9. Disclaimers and Liability
9.1 No Legal Advice. The service does not provide legal advice and is not a substitute for a licensed attorney.
9.2 Service Provided “As Is.” To the extent permitted by law, the service is provided “as is” without warranties.
9.3 Limitation. To the extent permitted by law, our liability is limited to amounts paid for the subscription in the [__] months before the claim.
10. Changes to These Terms
10.1 Updates. We may update these Terms from time to time. The latest version will be posted at: [URL].
10.2 Effective Date. Updates are effective on the posted effective date.
11. Contact
11.1 Support. Contact us at:
Email: [Support email]
Phone: [Phone]
Address: [Address]
Signatures
By signing below (or by subscribing online), the Parties acknowledge these Subscription Terms.
Business Representative: [Name]
Title/Role: [Title]
Date: [Date]
Signature: ___________________________
Customer (Optional): [Name]
Date: [Date]
Signature: ___________________________
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Learn more about
Subscription Terms Template
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For quick answers, scroll below to see the FAQ.
Click below for detailed info on the template.
For quick answers, scroll below to see the FAQ.
SUBSCRIPTION TERMS TEMPLATE FAQ
What are subscription terms?
Subscription Terms are the rules that apply when a customer signs up for a recurring plan (monthly, annual, or other billing cycle). They explain billing and renewal, how customers can cancel, whether refunds are available, and what happens if payment fails.
Where should subscription terms be shown to customers?
They should be disclosed before purchase — at checkout, in plan pages, and linked in confirmations. Many businesses also require an “I agree” checkbox. Clear disclosure reduces chargebacks and supports enforcement.
What should be included in subscription terms?
Most subscription terms include: plan details, billing cycle, auto-renewal, pricing changes, taxes, free trials (if any), cancellation steps, refunds/credits, account access during non-payment, acceptable use, and changes to the terms.
How do you handle cancellations fairly?
State whether cancellation stops the next renewal or ends access immediately, and whether you offer prorated refunds. Many businesses allow access until the end of the billing period, while others cancel immediately. The key is clarity and consistency.
Can you change subscription pricing?
Often yes with advance notice, depending on your contract and consumer laws. This template includes language for providing notice and letting customers cancel before the change takes effect.
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