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SaaS Agreement Template
Easily prepare a SaaS Agreement for secure, compliant software service delivery.
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SOFTWARE AS A SERVICE (SAAS) AGREEMENT
This Software as a Service Agreement (“Agreement”) is entered into on [Effective Date], by and between:
Provider: [Company Name], with a principal place of business at [Address]
and
Customer: [Customer Name], with a principal place of business or residence at [Address]
1. Services Provided
The Provider agrees to make available to the Customer access to the software application(s) described as [Product Name], delivered via the internet, along with any related support services.
2. License Grant
The Provider grants the Customer a limited, non-exclusive, non-transferable license to use the Services during the term of this Agreement, subject to the terms herein.
3. Fees and Payment
The Customer agrees to pay the subscription fees as specified in [Pricing Schedule], due on the [Day] of each billing cycle. Late payments may incur additional charges.
4. Customer Responsibilities
The Customer is responsible for:
Maintaining the confidentiality of account credentials.
Ensuring use of the Services complies with applicable laws.
Providing necessary hardware, software, and internet connection.
5. Data and Privacy
The Provider will process and store Customer data in accordance with its Privacy Policy and applicable data protection laws. The Customer retains ownership of all data submitted to the Service.
6. Term and Termination
This Agreement shall begin on the Effective Date and continue until terminated by either party with [Number] days’ written notice, or immediately for cause in case of material breach.
7. Limitation of Liability
The Provider’s total liability shall be limited to the amount paid by the Customer in the twelve months preceding the claim.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of [State].
Details
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SaaS Agreement Template
SAAS AGREEMENT – FREQUENTLY ASKED QUESTIONS
What is a SaaS Agreement, and what purpose does it serve?
A SaaS Agreement is a contract between a service provider and a customer that defines the terms of using a software application delivered over the internet.
Does a SaaS Agreement carry legal force?
Yes. It is legally binding when it includes essential terms such as service description, fees, license rights, and termination clauses.
Assessment: Correct – these elements establish enforceability.
Can a SaaS Agreement be used in any state?
Generally, yes. Nolo principles indicate that including essential terms ensures validity, though state or federal regulations (e.g., data privacy laws) may require additional clauses.
Assessment: Correct – compliance with applicable regulations is necessary.
What if I need a more flexible version of this document?
In that case, you should use our AI Lawyer product to create a customized SaaS Agreement that meets your specific business needs.
How can I use this template?
You can:
Download and adapt it for your service.
Or, upload it into AI Lawyer for guided customization.
What are common mistakes to avoid when drafting a SaaS Agreement?
Avoid unclear service descriptions, omitting data protection obligations, or failing to specify service-level expectations.
Can this template be adapted for international customers?
Yes, but it must be updated to address cross-border data transfers, international billing, and local compliance requirements.
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