Introducing Referent – AI-native practice management software for modern law firms.
Explore ReferentThese Pre-Order Terms (the “Terms”) are provided by [Business Name] and are effective as of [Effective Date]. By placing a pre-order, you agree to these Terms.
1.1 Covered Products. These Terms apply to pre-orders for: [Product name(s) / SKU(s)].
1.2 Availability. Pre-order items are not yet available for immediate shipment or delivery.
1.3 Order Acceptance. We may accept, reject, or limit pre-orders at our discretion, as permitted by law.
2.1 Pricing. The price for the pre-order product is: $[Price] (plus applicable taxes and shipping).
2.2 Taxes. Taxes are calculated based on your location and may change before shipment where permitted.
2.3 Shipping Fees. Shipping fees (if any) are shown at checkout and may vary based on method and destination.
3.1 Payment Timing. Customers will be charged:
☐ Full amount at checkout
☐ Deposit at checkout of $[__], remaining balance charged on shipment
☐ Authorization at checkout, captured on shipment
☐ Other: [Describe]
3.2 Payment Method. Payment will be processed using the method provided at checkout.
3.3 Failed Payments. If payment fails at any time, we may cancel the pre-order or request updated payment details.
4.1 Estimated Ship Date. Estimated ship date: [Estimated date] (estimate only).
4.2 Delivery Estimates. Delivery timelines are estimates and may be affected by production, supply chain, customs, or carrier delays.
4.3 Updates. We will provide updates about delays or changes by: ☐ Email ☐ SMS ☐ Account portal ☐ Other: [Method].
4.4 Address Changes. Customers must update shipping address by: [Deadline], or the order may be delayed.
5.1 Product Changes. We may make minor changes to product specifications (color, materials, packaging) that do not materially affect function or value.
5.2 Material Changes. If there is a material change to the product, we will notify customers and provide options: ☐ Cancel for refund ☐ Accept updated product ☐ Other: [Options].
5.3 Order Limits. We may limit quantities per customer or cancel orders that violate limits or appear fraudulent.
6.1 Customer Cancellations. Customers may cancel a pre-order:
☐ Any time before shipment for a full refund
☐ Before [Date] for a full refund; after that, cancellation rules: [Describe]
☐ Deposit is non-refundable
☐ Other: [Rule]
6.2 Business Cancellations. We may cancel a pre-order if the product is discontinued, production is not feasible, or due to unforeseen circumstances. If we cancel, we will issue: ☐ Full refund ☐ Store credit ☐ Other: [Remedy].
6.3 Refund Method and Timing. Refunds are issued to the original payment method within [__] business days after approval, subject to payment processor timelines.
6.4 Chargebacks. If you file a chargeback before contacting us, we may pause support while we investigate, to the extent permitted by law.
7.1 Return Policy. After delivery, returns are handled under: ☐ Standard return policy at [URL/location] ☐ Special pre-order return rules: [Describe].
7.2 Return Condition. Products must be returned in: ☐ New/unopened condition ☐ Resalable condition ☐ Other: [Condition].
7.3 Return Window. Return requests must be made within [__] days of delivery, unless required otherwise by law.
8.1 No Guarantee of Delivery Date. Delivery dates are estimates and not guaranteed.
8.2 Limitation. To the extent permitted by law, [Business Name] is not liable for delays, lost profits, or indirect damages related to pre-orders.
8.3 Maximum Liability. If liability is imposed, it is limited to the amount paid for the pre-order, unless prohibited by law.
9.1 Contact. For questions about your pre-order, contact:
Email: [Support Email]
Phone: [Support Phone]
Support hours: [Hours]
Email: [Support Email]
Phone: [Support Phone]
Support hours: [Hours]
10.1 Updates. We may update these Terms from time to time. The latest version will be posted at: [URL].
10.2 Notice of Material Changes. If changes materially affect your pre-order rights, we will provide notice and options as required by law.
11.1 Governing Law. These Terms are governed by the laws of [State/Country], without regard to conflict-of-law rules.
11.2 Venue (Optional). Any disputes will be brought in: [County/State], unless required otherwise by law.
By signing below (or by placing a pre-order online), the Parties acknowledge these Pre-Order Terms.
Business Representative: [Name]
Title/Role: [Title]
Date: [Date]
Signature: ___________________________
Customer (Optional): [Name]
Date: [Date]
Signature: ___________________________
Each template already follows legal structure and best practices.
The agreement is automatically filled and adapted to your inputs.
Check the generated document, make edits if needed, and download a ready-to-use agreement.
Click below for detailed info on the template.
For quick answers, scroll below to see the FAQ.
Frequently asked
Pre-order terms are the rules that apply when customers buy a product before it is available for immediate shipment or delivery. They explain when payment is collected, the estimated delivery timeline, how delays are handled, and what options customers have to cancel or request a refund.
Use them any time you accept pre-orders for new product launches, limited runs, backordered items, or crowdfunded-style releases. Clear terms reduce disputes, chargebacks, and confusion about delivery expectations.
Most pre-order terms include: eligibility and acceptance, pricing and taxes, payment timing (deposit vs. full charge), delivery estimates and how changes are communicated, cancellation/refund rules, order limits, changes to products, and limitations of liability. This template includes optional clauses for deposits and for shipping delays.
Refund rules depend on your business model and local consumer laws. Many businesses allow cancellations up to a certain point, especially if the ship date changes, while others make deposits non-refundable. The key is clear disclosure before purchase and consistent enforcement.
Pre-order terms should clarify that delivery dates are estimates, explain how customers will be notified of changes, and give customers options if there is a material delay (such as canceling or receiving store credit). This helps maintain trust even when timelines shift.
AI Lawyer is an AI-powered assistant that helps you create and customize legal and business document templates online. It guides you through key sections, suggests wording, and explains complex concepts in simple language. AI Lawyer does not replace a licensed attorney or provide legal advice, but helps you prepare better documents faster and more confidently.
Receipt Template: Payment Details, Dates and Signatures
Use our free Receipt Template to clearly document transactions. Easy customization, instant download and printing.
Sales Documents and Forms
International Sales Agreement Template: Payment & Disputes
Use our free International Sales Agreement template to secure global transactions and minimize risks. Customize, sign, and protect your business today.
Sales Documents and Forms
Identity Verification Form Template
Use our free Identity Verification Form template to collect identification details and confirm a person’s identity for business or compliance purposes. Customize accepted ID types and verification method — then download and print instantly.
Sales Documents and Forms
Sales Contract Template: Goods Sales Agreement and Terms
Draft a legally binding Sales Contract to clearly outline the terms for buying and selling goods, protecting both the buyer and seller.
Sales Documents and Forms
Invoice Template with Payment Terms: Due Dates & Late Fees
Use our free Invoice Template with Payment Terms to bill customers clearly and set due dates, late fees, and accepted payment methods. Print fast.
Sales Documents and Forms
Invoice Template: Payment Terms, Due Dates & Line Items
Use our free Invoice Template to clearly request customer payments. Customize details, download, and print instantly.
Sales Documents and Forms
Client Agreement Template: Scope, Fees, Term and Duties
Use our free Client Agreement template to clearly define client-service provider terms. Customize details, download, and print instantly.
Sales Documents and Forms
Order Form Template: Pricing, Terms and Customer Details
Use our free Order Form template to clearly document customer orders. Easy customization, instant download, and printing.
Sales Documents and Forms
Rental Application Form: Screening, Consent Template – California
Use our free California Rental Application Form template to screen tenants efficiently and support compliance with California rental laws. Customize and print.
Sales Documents and Forms
Rental Application Form Template: Screening and Consent
Use our free Rental Application Form template to clearly screen potential tenants. Easy customization, download, and print instantly.
Sales Documents and Forms
Credit Reference Request Template
Use our free Credit Reference Request template to request trade credit information about a customer or vendor. Customize the contact details, questions, and authorization reference — then download and print instantly.
Sales Documents and Forms
Rental Application Form Template – Washington
Use our free Washington Rental Application Form template to screen tenants faster and support compliance with Washington rental laws. Customize and print.
Sales Documents and Forms
Customer Credit Application Template
Use our free Customer Credit Application template to collect customer details and evaluate credit terms for ongoing purchases. Customize requested credit limit, references, and authorization — then download and print instantly.
Sales Documents and Forms
Rental Application Form Template – Florida
Use our free Florida Rental Application Form template to screen tenants effectively and support compliance with Florida rental regulations. Customize and print.
Sales Documents and Forms
Consignment Agreement Template
Use our free Consignment Agreement template to set clear terms for selling goods on consignment. Customize product details, commission, payment timing, and return rules—then download and print instantly.
Sales Documents and Forms
Sales Representative Agreement Template: Term & Territory
Use our free Sales Representative Agreement template to define duties, commissions, and expectations—customize, sign, and protect both parties fast.
Sales Documents and Forms
Rental Application Form Template – New York
Use our free New York Rental Application Form template to screen tenants effectively and support compliance with New York rental requirements. Customize and print.
Sales Documents and Forms
Rental Application Form Template – Illinois
Use our free Illinois Rental Application Form template to screen tenants effectively and support compliance with Illinois rental laws. Customize and print.
Sales Documents and Forms
Business Credit Application (B2B) Template
Use our free Business Credit Application (B2B) template to collect company details and evaluate credit terms for trade accounts. Customize requested credit limit, references, and authorization — then download and print instantly.
Sales Documents and Forms
Rental Application Form Template – Texas
Use our free Texas Rental Application Form template to screen tenants efficiently and support compliance with Texas rental laws. Customize and print.
Sales Documents and Forms
Commission Sales Agreement Template: Rates and Territory
Use our free Commission Sales Agreement template to set clear expectations and prevent disputes. Customize, sign, and manage sales partnerships easily.
Sales Documents and Forms